Technical Project Manager

November 2025 – Present

Enfec Solutions

• Technical Project Manager leading delivery of Eskeon, a SaaS-based EdTech learning platform built for students and educational institutions, with a core focus on real-time live learning and job readiness
• Took ownership of a platform under development for 1.5+ years and realigned product, delivery, and execution within 2 months, establishing clear ownership, workflows, and delivery governance
• Managing a 25-member cross-functional team including UX Designers, UI Designers, Animators, Content Creators, Backend Developers, and QA Engineers
• Defined and executed delivery roadmap, sprint structure, role clarity, and prioritization, enabling teams to transition from stalled execution to active, predictable delivery
• Successfully delivered Admin Dashboard and Student Dashboard within 2 months of joining, preparing the platform for internal go-live in February (Week 1)
• Driving Agile/Scrum delivery across the full SDLC, including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives, and Release Planning
• Partnering with founders, leadership, and stakeholders to translate business vision into executable product milestones and delivery timelines
• Overseeing platform development for live instructor-led sessions, course management, learner engagement, and institutional use cases
• Currently supporting 3 live-ready courses: Android Development, Java, Python with Generative AI, designed to align with current industry demand and high-paying job roles
• Ensuring platform readiness for scalable live sessions, learner onboarding, content delivery, and administrative control
• Acting as the single point of accountability for delivery, risk management, dependency tracking, and cross-team coordination
• Established process discipline, delivery cadence, and execution transparency, enabling teams to move from prolonged development to production readiness
• Focused on delivering a career-oriented learning experience aimed at interview readiness, practical skills, and employability outcomes

Senior Manager

June 2025 - October 2025

BlinkCMS Corp Pvt Ltd (Previously Hocalwire Labs Pvt Ltd)

• Spearheaded transformation projects to streamline B2B SaaS CMS operations across 5 departments including Product, Tech, Sales, and Support
• Introduced customer-first enhancements to CMS workflows, improving client engagement by 15%
• Collaborated with leadership on strategic initiatives to drive retention, compliance, and digital fulfillment readiness
• Enabled cross-team process standardization, resulting in a 25% improvement in resolution turnaround time
• Delivered scalable feature implementations across global publishing clients under tight deadlines

Senior Manager – Technical Support

April 2020 - May 2025

Hocalwire Labs Pvt Ltd

• Led a 35-member team across Product, QA, Tech, and Support to deliver enterprise CMS projects using Agile SDLC
• Orchestrated 70+ client onboarding and implementation projects under the Google News Initiative
• Automated core workflows and support processes, reducing manual effort by 70% and saving 100+ hours/month
• Drove customer-first innovation by launching Text-to-Speech (Amazon Polly, Google Console), improving accessibility
• Managed project budgeting, timeline control, and risk mitigation, reducing cost overruns by 20%

Project Delivery Executive

October 2019 – March 2020

Emotion Digital

• Improved seller onboarding workflows by 30%, enhancing digital revenue streams
• Delivered training on WebERP systems and eCommerce back-end platforms to internal teams

Project Lead

April 2018 – October 2019

Suntec Web Services Pvt Ltd

• Led CRM optimization for UK clients, cutting support response time by 60%
• Designed and implemented data dashboards to support proactive decision-making

Career Essentials in Project Management | Microsoft and LinkedIn

2025

Project Management Skills for Leaders | LinkedIn

2025